Czech Travel Agency in Siem Reap, Cambodia

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We will answer all questions online via Skype, do not hesitate to contact us.

Terms & Conditions

 


In case you do not wish to book in advance please contact us in our office at the Siem Reap International Airport. 


 


Terms and Conditions valid for on-line bookings from our websites:


 


Accommodation and other services:


 


For firm booking, we require a deposit covering the price of one night accommodation. The deposit is fully refundable 15 and more days prior to your arrival date. Please send your deposit payment to our bank account stated below (bank fees are paid by you). The balance payment can be made upon your arrival in our office in the arrival hall at the Siem Reap Airport.


Cancellations & Refunds:


You will receive a full refund for any cancellations made up to 15 days prior to your arrival date. If you must cancel your trip, the effective date of cancellation will be upon our receipt of your written notification. Refunds for cancellations are subject to the following charges:


Prior to departure:


15 days and more: full refund


14-9 days: 20% charge


8-0 days: 100% charge


 


Packages:


For firm booking, we require a deposit of 50% of the total package tour price. The deposit is fully refundable 40 and more days prior to your arrival date after deducting the full price of air tickets already issued. Balance payment should be made at least 30 days prior to your arrival date. Please send your payments to our bank account stated below (bank fees are paid by you). 


Prices of package tours may vary depending on available airline ticket classes and hotel rooms. We will do our best to offer you the same or better quality instead.


Package tours do not include services of English speaking guide (unless stated in the programme).


 


Cancellations & Refunds:


You will receive a full refund for any cancellations made up to 40 days prior to your arrival date after deducting the full price of air tickets already issued (if applicable). If you must cancel your trip, the effective date of cancellation will be upon our receipt of your written notification. Refunds for cancellations are subject to the following charges:


 


Prior to departure:


40 days and more: full refund after deducting the full price of air tickets already issued (if applicable).


39-31 days: 20% charge and full price of air tickets already issued (if applicable).


30-15 days: 50% charge and full price of air tickets already issued (if applicable).


14-0 days: 100% charge of the total package tour price.


 


Banker:


FTB - Foreign Trade Bank of Cambodia


Account Name: PRAGUE TRAVEL 


Account Number: 060-30-400-000270-0


Bank Address:


FTB - Foreign Trade Bank of Cambodia


No. 3, R.V. Kramuon Sar, Sangkat Phsar Thmey 1,


Khan Daun Penh, Phnom Penh, Cambodia


SWIFT Code: FTCCKHPP


Currency: US. Dollar


Tel:  +855 23 724 466


Fax: +855 23 426 410


E-mail: yangsokhan@ftbbank.com


 


Reservation Changes:


We will not charge you for any changes to your reservation of accommodation made 15 and more days prior to your arrival date and changes to your reservation of package tour made 40 and more days prior to your arrival date (we will charge you full costs of air tickets already issued). Within 15 days - accommodation and 29 days - package tour, should there be any change to your arrival date, we will pass along to you only fees imposed by third parties and full costs of air tickets already issued. Changes are subject to availability and cannot be guaranteed. If you change the date of your tour and subsequently cancel, cancellation penalties will be based upon your original arrival date.


If for any reason Prague Travel cancels your accommodation or package tour, you will receive a complete refund of all payments you have made to us.


Prague Travel is not liable for injury, damage, loss, accident or delay that may be caused by events not within our control, including without limitation, acts of terrorism, war, strikes, the defect of any vehicle, or negligence or default of any third party.


If unforeseen circumstances require us to change hotel, we will select alternative accommodation of the same or better quality.


The foregoing terms and conditions and all aspects of the relationship between Prague Travel and you shall be governed by the laws of the Kingdom of Cambodia. Any litigation involving your stay shall be brought only to the courts of the Kingdom of Cambodia.

Current weather

Siem Reap

Few clouds
  • Few clouds
  • Temperature: 28 °C
  • Wind: East, 3.7 km/h
  • Pressure: 1008 hPa
  • Rel. Humidity: 79 %
  • Visibility: 9 km
Reported on:
Tue, 20/02/2018 - 15:30

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